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Corporate Social Responsibility Charter

Our Mission Statement "To work together to proudly deliver an outstanding, considerate, and proactive service that makes our customers’ lives easier."


At Voove, Corporate Social Responsibility (CSR) is central to our business ethos, reflecting our dedication to caring for our community, customers, colleagues, contractors, and partners. We are committed to being a socially responsible business and actively contributing to a happier, healthier workplace and community.

What is Corporate Social Responsibility?

Corporate Social Responsibility at Voove Limited involves initiatives that go beyond statutory obligations to positively impact society and contribute to sustainable development. Our CSR efforts focus on ethical business practices and include initiatives that address human rights, environmental sustainability, and community engagement. These initiatives not only improve society but also enhance our corporate identity and business operations.

Our CSR Principles Voove Limited is committed to:

  • Promoting activities that bring economic, social, and environmental benefits.

  • Encouraging innovation and the adoption of best practices.

  • Surpassing minimum performance levels in health & safety, environmental sustainability, and equal opportunities.

  • Balancing profit and success with achieving social and sustainability goals.

  • Actively supporting local communities and social causes.

  • Creating opportunities for local enterprise and workforce development.

  • Providing a fulfilling and progressive workplace.

Internal Policies Influencing CSR Our CSR is embedded in several company policies, including:

  • Ethics & Business Integrity

  • Environmental Sustainability

  • Health & Safety

  • Equality, Diversity & Inclusion

  • Anti-Bribery & Anti-Corruption

  • Anti-Slavery

CSR Activities at Voove Limited

  1. Funding & Donations: We support various organisations and causes, from funding local school projects to supporting local sports teams and community groups.

  2. Event Organisation & Participation: We are active in our local community, helping organise and participate in events that support charitable and social causes.

  3. In-Kind Support: We offer in-kind donations such as marketing services, event materials, and other resources to support local initiatives.


Our Staff Our team is our most valuable asset. We ensure:

  • Fair and competitive pay.

  • Opportunities for professional development.

  • Policies for health and wellbeing.

  • Inclusive and transparent workplace practices.


Our Customers We are dedicated to exceptional customer care, underpinned by:

  • Clear Customer Care Protocols.

  • Fair and transparent fees.

  • Rigorous customer feedback and complaint handling processes.


Our Local Community.

We support local businesses, sponsor local events, and actively participate in community development, demonstrating our commitment to the local area.


The Environment Our environmental initiatives include:

  • Reducing waste through digital solutions.

  • Encouraging paperless operations.

  • Supporting local recycling programmes.

  • Adopting energy-efficient practices.


We maintain a modern yet respectful workplace that aligns with our aesthetic and environmental values.

Our Procurement Policy We engage with suppliers and contractors that uphold high ethical standards, and we are committed to fair and responsible procurement practices.

Communication & Review Process Our CSR policy is accessible in our Staff Manual and on our website. It is regularly reviewed to adapt to new challenges and legislative changes.

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