Trustworthy, reliable and operating to Government Endorsed Standards

You have seen the horror stories of rogue traders and cowboy installers.  The best way to protect yourself is to use a Trustmark Registered Company.  Voove are a Trustmark Approved Company you can therefore be assured that our staff are Insured, Trained, Qualified, Background Checked and Certified.

All Voove employees undergo continual training and re-certification to ensure that the services provided are compliant to the latest standards.

TrustMark helps you find reliable, trustworthy tradesmen to make improvements and repairs inside and outside the home.

TrustMark is a not for profit organisation, supported by Government, the building industry, retailers and consumer protection groups.

What makes selecting TrustMark tradesmen so worthwhile?

  • A firm’s technical skills have been independently checked through regular on-site inspections, as well as checks on their trading record and financial status
  • Firms have signed up to a code of practice that includes insurance, good health and safety practices and customer care
  • The approved scheme operator has checked and will continue to monitor the firm’s quality of work, trading practices and customer satisfaction
  • Firms are able to offer an Insurance Backed Warranty
  • Deposit Protection Insurance is available for consumers in the event a firm should cease trading
  • Firms will be able to tell you about any regulations you must comply with and may also be able to provide appropriate certificates
  • If you have a problem or disagreement with the firm, there will be a clear and user-friendly complaints procedure to help resolve the issue
  • The scheme is fully supported by Government, the building industry and consumer protection groups.

All of these checks will give you – Peace of Mind

Voove-Ltd_TM-Members-Certificate TrustMarkMemberBadge

Voove Joins CAI PLUS

Voove continues its commitment to improving the core business through training and industry accreditations.  Becoming part of the CAI Plus is recognition of our engineers being qualified and trained to the highest of standards.

Our membership with the CAI does not only cover domestic installs, we are also registered as System Installers one of only 13 in Scotland and the only registered system installer in the Scottish Islands.

Is your Systems Installer accredited?

Does your supplier have up to date training and qualifications?

Do they have industry recognised accreditations?

It’s important to beware of rogue installers and businesses claiming things they can’t deliver, especially in the satellite systems installation industry.

With the aim of helping consumers make a safer choice, the CAI (Confederation of Aerial Industries Ltd) offers membership to companies that are trained to the highest standard and meet industry requirements. The CAI offers a comprehensive, education & skills programme ensuring that members have the opportunity to keep themselves and their employees fully up to date with the latest technologies and techniques.

Voove is now proud to be 1 of the 13 registered System Installers in Scotland after being granted membership to the CAI. This new membership status with the CAI not only covers domestic installs but also System Installations, and Voove are now the only registered system installer in the Scottish Islands.

Voove’s success in attaining this membership shows a continuation of their commitment to improving their core business through training and industry accreditations, and to ensure their customers can be confident in the services they provide.

Founder and CEO of Voove, Angus Doyle comments, “Becoming part of the CAI Plus is recognition that our engineers are CRB cleared, qualified and trained to the highest standard with industry recognized qualifications.  To us, this is a vital requirement in order to provide a top class service to our customers and it demonstrates our commitment to improvement and excellence.  With many rogue installers in the market, we feel that this accreditation gives us the credibility we have worked so hard to achieve.”

You can now sit back and relax in the knowledge that Voove products and services meet the highest industry standards and next time you need some work carried out they will deliver that service with their very own Voove quality assurance!

Please share this article to alert others of the importance of checking suppliers for accreditations before engaging with system installation services.